Tobi Reviews
(Rated by 5 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.7
- Return Policy4.7
- Price & Quality5.0
- Good Value5.0
Recent Customer Reviews (5)
Lansing Mills
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Viola Hutchinson
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Lea Schneider
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Noah Nicholls
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Elizabeth Berry
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Payment Methods
Accepted Payment Options:
Prices for items on Tobi.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Tobi credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tobi Pros & Cons
Pros
1
Affordable Fashion: Tobi offers trendy and affordable fashion options, making it appealing to a youthful and style-conscious demographic.
2
Free Shipping and Returns: Tobi provides free shipping and returns, which can be a significant advantage for customers.
3
Fast Delivery: Orders are typically delivered within 5 days, with an on-time delivery rate greater than 84% and accurate undamaged orders greater than 91%.
4
Occasional Quality: Some customers have reported receiving well-made items, especially during promotions like 50% off sales.
CONS
1
Quality Issues: Many customers have complained about the quality of the clothing, citing cheap polyester materials and poor fit.
2
Customer Service Issues: There have been reports of unresponsive customer service, with some customers waiting months for refunds.
3
Sizing Problems: Some customers have found the sizing to be inconsistent, with sizes running smaller than expected.
4
Promotional Pricing Criticisms: Some customers feel that the site's sales are often just price mark-ups, and the final sale policy can be problematic.
5
Return Policy Issues: There have been complaints about the return policy, with some customers being told to return items within a 10-day window despite the packing slip stating 30 days.
Tobi Features and Benefits
Features
Free Returns
Offers free returns to the US for recent purchases that don't meet expectations
Exchanges
Can be arranged if a recent purchase doesn't meet expectations
Return Tracking
Available after shipping the return package
Customer Service Hours
Available 8:30 AM to 5:30 PM PT, Monday-Friday, with chat or message options
Assistive Technology for Communication
Provides communication apps, speech generating devices, and eye trackers for people with disabilities
Snap Core First Aphasia Page Set
Suite of simple-to-use, customizable tools supporting people with aphasia, families, caregivers, and therapists towards natural speech and improved daily participation
Word Lists
Grouping of small, manageable words organized by categories and frequency of use, easy to navigate and customize
Whiteboard
Digital version of pen and paper helping with written keywords, drawings, and photos all in one place for ease of access and storage
Rating Scales
Tool for quick communication such as expressing pain or opinions on numeric or visual scales, easy to customize with sizes, colors, and complexity levels
Scripts
Customizable template for rehearsing routine conversations, spoken out loud at the touch of a button
NEMT Software
Manages scheduling, routing, driver management, billing, invoicing, dispatch, and other operations, tailored for any NEMT transportation needs from startups to large enterprises
Affordable Fashion
Trendy and affordable fashion options appealing to youthful and style-conscious demographic
Free Shipping and Returns
Significant advantage for customers
Fast Delivery
Orders delivered within 5 days, with greater than 84% on-time delivery and greater than 91% accurate undamaged orders
Transparent Subscription-Based Pricing
Clear model at $50 per vehicle per month plus $0.10 per trip with no hidden fees
Unlimited Dispatchers and Drivers
Access provided with the subscription
Free 30-Day Trial
Available before the flat rate fee applies
Cancel Anytime
Subscription can be cancelled at any time
Custom Quotes for Larger Fleets
Available for larger operations